FAQ
Bubbles
Bubbles are an unavoidable part of melting glass. Objects in our Recycled Collection will have tiny bubbles throughout, with the possibility of an occasional, larger bubble. Objects in our Koyote Collection may have a couple odd bubbles.
Colour Variation
Glass colour always has slight variation in batches because of the nature of the process. The exact object you receive may not match perfectly to what you see on our website, as it will be a unique object.
Size Variation
Each Goodbeast object is handmade. Unlike most glass studios, we do not use molds in our glassblowing practice. The dimensions listed on our website are approximate, and size and thickness can vary slightly between objects. If you order a set of cups, we compose them as best we can to ensure similar heights.
Matte Care Tips
We provide care tip cards with all our matte objects.
We do not recommend washing our matte objects with soap and water. Instead, wipe them down with a dry, clean cloth.
To seal our matte finish, we use natural beeswax and oils, unlike many glass companies who use harsh chemicals. To refresh the seal over time, put a bit of olive oil on a microfiber cloth (or regular clean cloth) and rub it into the glass. Then, wipe it dry with a dry, clean cloth.
Local Pickup
We are happy to arrange free local pickup in Vancouver, and offer delivery for larger orders. Please contact us for pickup location details.
Shipping + Lead Time
Our standard lead time is 2-3 weeks as most objects are made to order.
If you wish to receive a piece before our standard 2-3 week lead time, please contact us about available stock before you place your order. We will do our best to accommodate your request.
We offer worldwide shipping (duties and taxes may be applicable due to location).
We offer free shipping on orders of $200 or more within North America.
Commissions + Special Projects
We love working with designers and artists on collaborations, commissions, or special projects. Please reach out with detailed information.
Wholesale
Please contact us with questions about becoming a stockist.
